Privacy Policy

1. Introduction

Welcome to Therese & Bob ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thereseandbob.com and use our predictive maintenance and vehicle analytics services. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at newsroom@thereseandbob.com.

By using our services, you agree to the collection and use of information in accordance with this policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at terms.html, unless otherwise defined in this Privacy Policy.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

Telematics & Vehicle Data

In the course of providing our predictive maintenance analytics, we may process anonymized and aggregated data from vehicle sensor networks, telematics systems, and fleet management platforms. This data is used to train machine learning models for diagnostics and does not identify individual users.

3. How We Use Your Information

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To develop new predictive maintenance models and analytics tools

4. Data Security

The security of your data is important to us. We implement commercially acceptable security measures to protect your personal information. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use strong encryption and follow best practices, we cannot guarantee its absolute security. Our cloud platforms for automotive diagnostics employ industry-standard safeguards.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us: